Who We Are
About the Organisation
Disability Solutions West Midlands enjoys a unique position as one of the largest
user-led voluntary organisations in Staffordshire, which means that we are run by
people with disabilities, on behalf of people with disabilities. The organisation was
formed in 1998 from the merger of three disability groups in North Staffordshire:
Disability Advice Line (DIAL), Equal Voices and the Independent Living Centre.
Collectively, we have over 36 years of experience operating as an organisation
supporting and empowering people with disabilities.
Aims of Disability Solutions West Midlands
We exist to provide positive outcomes for people with disabilities through the
provision of accessible, high quality, user-led services. Our services are aimed to
ensure they meet the needs of people with disabilities and enable people of all ages
who are affected by a disability to fully participate and integrate in our modern
society. Our services are provided within a quality framework that offers best
practice, continuing quality development and best value.
Disability Solutions West Midlands fully supports the social model of disability, which
reflects society’s inability or unwillingness to take account of an individual’s
impairment, which may lead to them being disadvantaged, restricted or excluded
from full participation in mainstream roles and activities.
The impairment could be physical, sensory, behavioural, mental or any combination
To remove barriers in society for people with disabilities.
Empowering people with disabilities,
their families and relevant
professionals to attain the highest
quality of life possible through
information, advice and support.
We support clients in making their own decisions and taking responsibility for their own lives.
We value the ability of staff, both paid and voluntary to work independently and to take decisions
that affect their work in a measured and responsible manner.
We value our own independence as a voluntary organisation and that of the voluntary sector as a
We do not merely manage diversity; we value and celebrate the different views and perspectives that
being a diverse community brings. We actively challenge those behaviors that seek to marginalize
sections of our community.
We believe that there is strength to be had in numbers. We will seek to work with other
organisations in the Voluntary Sector, the Public sector and the Private Sector whose values are in
synergy with our own, and where the collaboration provides value to our clients.
We recognise the importance of developing the skills of all our staff, and will offer training and
development opportunities to assist with individual growth. We will use our skills and experience
to further the aims of our
organisation, offering assistance to others who wish to develop in parallel.
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